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PRIVACY AND POLICY

Effective Date: 10.05.2025

At ZPAD (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website zpad.in and purchase our products.


1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you place an order.

  • Technical Information: IP address, browser type, device type, pages visited, and cookies to enhance your browsing experience.

  • Voluntary Information: Feedback, reviews, or information you provide through contact forms or customer service.


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order, inquiries, or promotions

  • Improve our website and customer experience

  • Prevent fraud and ensure website security

  • Comply with legal obligations


3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Payment processors (e.g., RazorPay)

  • Shipping providers (e.g., SpeedPost,DTDC,Delhivery)

  • Service providers for marketing, IT, or analytics support

  • Authorities, if required by law


4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic

  • Enhance your shopping experience

You can manage or disable cookies through your browser settings.


5. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications

  • Withdraw consent (where applicable)

To exercise any of these rights, contact us at zpad.help@gmail.com .


6. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, or destruction.


7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.


9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.